Along with its corporate information, business processes are the lifeblood of every organisation. Whether tacit or specific, companies rely on business processes at all levels in order to carry out their operations - production of goods, interaction with customers and suppliers, or financial administration. Increasingly, companies are facing the realisation that these processes need to be clearly defined, strictly adhered to, and measurable, in order to remain competitive and to provide corporate governance, or meet regulatory compliance requirements.
Process management tools provide the “glue” with which corporate information sources can be linked. Participants in the process are automatically prompted when actions are due and provided with the correct information from a variety of data sources. The automation of the process will ensure against data replication whilst providing real time management reporting and alerting, and full auditability.
Electronic Processes can be defined and implemented to replicate existing manual processes – however the real power of process management tools is the ability to improve upon existing manual processes, making them more efficient, more accurate, and more flexible in terms of rapidly adapting to change.
